[EU-SOUTH-MIL-B][Public Cloud] - Block Storage incident notification

Update timeline

1. investigating Sep 24, 2026, 09:07 AM UTC

   We are currently experiencing an incident affecting our Public Cloud offering, which is causing temporary availability issues on Block Storage in the EU-SOUTH-MIL-B zone. Please find the details of this incident below : Start time : 24/09/2026 08:25 UTC Impacted Service(s) : Some Block Storage volumes in the EU-SOUTH-MIL-B zone are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their data located on the impacted Block Storage volumes in the specified zone. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

2. resolved Sep 24, 2026, 09:15 AM UTC

   We would like to inform you that the incident affecting our Block Storage offering has now been resolved. Please find the details of this incident below : Start time : 24/09/2026 08:25 UTC End time : 24/09/2026 09:11 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.