Public Cloud incident

[EU-WEST-PAR][Identity, Security & Operations] - Key Management Service incident notification

Resolved on September 23, 2026, affecting EU-WEST-PAR.

resolved Sep 23, 2026, 09:32 AM UTC

We would like to inform you that an incident occurred in the EU-WEST-PAR region. This incident has now been resolved. Please find the details of this incident below : Start time : 22/09/2026 17:20 UTC End time : 23/09/2026 09:00 UTC Impacted Service(s) : The Key Management Service experienced increased latency and packet loss. Customers Impact : Customers experienced latency and packet drops when using the Key Management Service in the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.

Started
Sep 23, 2026, 09:32 AM UTC
Resolved
Sep 23, 2026, 09:32 AM UTC
Duration
–
Detected by Pingoru
Sep 23, 2026, 09:32 AM UTC

Affected components

EU-WEST-PAR

Update timeline

  1. resolved Sep 23, 2026, 09:32 AM UTC

    We would like to inform you that an incident occurred in the EU-WEST-PAR region. This incident has now been resolved. Please find the details of this incident below : Start time : 22/09/2026 17:20 UTC End time : 23/09/2026 09:00 UTC Impacted Service(s) : The Key Management Service experienced increased latency and packet loss. Customers Impact : Customers experienced latency and packet drops when using the Key Management Service in the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.

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