Primer incident

Primer Dashboard and Observability degradation

Resolved after 4 hours 5 minutes, affecting Primer Dashboard, on August 31, 2026.

monitoring Aug 31, 2026, 10:21 AM UTC

We have fixed the issue, and Primer Dashboard and Observability are no longer impacted. We continue to monitor it and will provide another update shortly.

Started
Aug 31, 2026, 08:13 AM UTC
Resolved
Aug 31, 2026, 12:18 PM UTC
Duration
4h 5m
Detected by Pingoru
Aug 31, 2026, 08:13 AM UTC

Affected components

Primer Dashboard

Update timeline

  1. investigating Aug 31, 2026, 08:13 AM UTC

    We are experiencing issues with Dashboard/Observability. We will provide further details as it becomes available.

  2. identified Aug 31, 2026, 09:21 AM UTC

    We have identified the cause of the issue and are working to have it fixed.

  3. monitoring Aug 31, 2026, 10:21 AM UTC

    We have fixed the issue, and Primer Dashboard and Observability are no longer impacted. We continue to monitor it and will provide another update shortly.

  4. resolved Aug 31, 2026, 12:18 PM UTC

    All services are within normal levels.

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