Resolved after 17 minutes, affecting Primer Checkout, on September 17, 2026.
Between approximately 17:01 and 17:18 UTC on September 17, 2026, some merchants experienced errors loading the Primer checkout. During this window the checkout could fail to render, resulting in failed or reduced payment volumes for affected merchants. The issue has been fixed.
Affected components
Update timeline
- monitoring Sep 17, 2026, 05:46 PM UTC
Between approximately 17:01 and 17:18 UTC on September 17, 2026, some merchants experienced errors loading the Primer checkout. During this window the checkout could fail to render, resulting in failed or reduced payment volumes for affected merchants. The issue has been fixed.
- resolved Sep 17, 2026, 06:04 PM UTC
All services are within normal levels.
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