Resolved after 5 hours 1 minute, affecting Primer 3DS, on October 13, 2026.
We are no longer seeing errors, and Primer 3DS is now working as expected. We will continue to monitor and share another update shortly.
Affected components
Update timeline
- identified Oct 13, 2026, 08:17 AM UTC
We have identified a partial 3DS degradation. We will continue to monitor and share another update shortly.
- identified Oct 13, 2026, 08:46 AM UTC
We have identified that this issue is isolated to the Visa and Cartes Bancaires networks. All other payment traffic continues to process normally. We are continuing to monitor and will post another update shortly.
- monitoring Oct 13, 2026, 01:12 PM UTC
We are no longer seeing errors, and Primer 3DS is now working as expected. We will continue to monitor and share another update shortly.
- resolved Oct 13, 2026, 01:19 PM UTC
All services are within normal levels.
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