Primer incident

PayPal checkout errors on Safari v26.5.2

Resolved after 2 days 17 hours, affecting Third-Party partners and providers, on July 23, 2026.

monitoring Jul 25, 2026, 11:18 PM UTC

The PayPal team have fixed the issue, and are actively monitoring. We continue to monitor it as well and will provide another update shortly.

Started
Jul 23, 2026, 11:54 AM UTC
Resolved
Jul 26, 2026, 05:30 AM UTC
Duration
2d 17h
Detected by Pingoru
Jul 23, 2026, 11:54 AM UTC

Affected components

Third-Party partners and providers

Update timeline

  1. investigating Jul 23, 2026, 11:54 AM UTC

    We have been made aware by PayPal that they are currently experiencing issues affecting the PayPal SDK on Safari 26.5.2. As a result, our merchant checkouts configured with the PayPal payment method may crash or reload. Merchants seeing issues with their checkout on Safari 26.5.2 may wish to temporarily disable PayPal as a checkout option until PayPal resolves the issue. We will post an update once PayPal confirms a fix is live.

  2. identified Jul 23, 2026, 01:35 PM UTC

    The PayPal team has identified the cause of the issue and are working to have it fixed.

  3. monitoring Jul 25, 2026, 11:18 PM UTC

    The PayPal team have fixed the issue, and are actively monitoring. We continue to monitor it as well and will provide another update shortly.

  4. resolved Jul 26, 2026, 05:30 AM UTC

    All services are within normal levels.

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