Resolved after 37 minutes, affecting Client Session API and Primer Sandbox and 1 more, on July 16, 2026.
We have fixed the issue, and Sandbox API's is no longer impacted. We continue to monitor it and will provide another update, shortly.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Client Session APIPrimer SandboxObservability APILoyalty APIPayments APIPayment Methods API
Update timeline
- investigating Jul 16, 2026, 08:58 AM UTC
We are experiencing issues with Sandbox API's. We will provide further details as it becomes available.
- identified Jul 16, 2026, 09:16 AM UTC
We have identified the cause of the issue and are working to have it fixed.
- monitoring Jul 16, 2026, 09:23 AM UTC
We have fixed the issue, and Sandbox API's is no longer impacted. We continue to monitor it and will provide another update, shortly.
- resolved Jul 16, 2026, 09:36 AM UTC
All Sandbox API's services are within normal levels.
Your product runs on more than Primer
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services