Primer incident

Cybersource Degraded Performace

Resolved after 5 hours 41 minutes, affecting Third-Party partners and providers, on July 16, 2026.

investigating Jul 16, 2026, 12:35 AM UTC

We have been made aware by Cybersource that they are currently experiencing issues, and are working to have it resolved.

Started
Jul 16, 2026, 12:35 AM UTC
Resolved
Jul 16, 2026, 06:17 AM UTC
Duration
5h 41m
Detected by Pingoru
Jul 16, 2026, 12:35 AM UTC

Affected components

Third-Party partners and providers

Update timeline

  1. investigating Jul 16, 2026, 12:35 AM UTC

    We have been made aware by Cybersource that they are currently experiencing issues, and are working to have it resolved.

  2. resolved Jul 16, 2026, 06:17 AM UTC

    All services are within normal levels.

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