Primer incident

Adyen and Monext timeouts

Resolved after 22 minutes, affecting Third-Party partners and providers, on February 20, 2026.

monitoring Feb 20, 2026, 07:16 PM UTC

We experienced 3rd party timeout issues with Adyen and Monext between 18:55 and 19:56 CET. The issue was external and we have been made aware by Adyen and Monext that it has now resolved.

Started
Feb 20, 2026, 07:16 PM UTC
Resolved
Feb 20, 2026, 07:38 PM UTC
Duration
22m
Detected by Pingoru
Feb 20, 2026, 07:16 PM UTC

Affected components

Third-Party partners and providers

Update timeline

  1. monitoring Feb 20, 2026, 07:16 PM UTC

    We experienced 3rd party timeout issues with Adyen and Monext between 18:55 and 19:56 CET. The issue was external and we have been made aware by Adyen and Monext that it has now resolved.

  2. resolved Feb 20, 2026, 07:38 PM UTC

    All services are within normal levels.

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