Primer incident

Worldline Timeout Issues

Resolved after 14 minutes, affecting Third-Party partners and providers, on March 2, 2026.

investigating Mar 02, 2026, 05:20 PM UTC

We have been made aware by Worldline that they were experiencing timeout issues on Capture calls. The issue seems to be resolved but we continue to monitor the situation closely and will provide further updates as soon as more information becomes available.

Started
Mar 02, 2026, 05:20 PM UTC
Resolved
Mar 02, 2026, 05:34 PM UTC
Duration
14m
Detected by Pingoru
Mar 02, 2026, 05:20 PM UTC

Affected components

Third-Party partners and providers

Update timeline

  1. investigating Mar 02, 2026, 05:20 PM UTC

    We have been made aware by Worldline that they were experiencing timeout issues on Capture calls. The issue seems to be resolved but we continue to monitor the situation closely and will provide further updates as soon as more information becomes available.

  2. resolved Mar 02, 2026, 05:34 PM UTC

    All services are within normal levels.

Your product runs on more than Primer

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →