Primer incident

Degraded Dashboard View for 3DS Details in Payment Timeline

Resolved after 28 minutes, affecting Primer Dashboard, on March 16, 2026.

monitoring Mar 16, 2026, 02:57 PM UTC

We have fixed the issue, and the Dashboard Payment Timeline for 3DS is no longer impacted. We continue to monitor it and will provide another update, shortly.

Started: Mar 16, 2026, 02:42 PM UTC
Resolved: Mar 16, 2026, 03:11 PM UTC
Duration: 28m
Detected by Pingoru: Mar 16, 2026, 02:42 PM UTC

Affected components

Primer Dashboard

Update timeline

investigating Mar 16, 2026, 02:42 PM UTC

We are experiencing issues with the Dashboard Payment Timeline when accessing 3DS information. Payment processing is not impacted.
identified Mar 16, 2026, 02:48 PM UTC

We have identified the cause of the issue and are working to have it fixed.
monitoring Mar 16, 2026, 02:57 PM UTC

We have fixed the issue, and the Dashboard Payment Timeline for 3DS is no longer impacted. We continue to monitor it and will provide another update, shortly.
resolved Mar 16, 2026, 03:11 PM UTC

All services are within normal levels.

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