Primer incident

Issues Signing into Dashboard via Google SSO

Resolved after 1 hour 17 minutes, affecting Primer Dashboard, on March 27, 2026.

monitoring Mar 27, 2026, 01:24 PM UTC

This issue does not affect merchant access. All merchants can continue to log in as normal. We will continue to monitor and provide updates.

Started
Mar 27, 2026, 12:56 PM UTC
Resolved
Mar 27, 2026, 02:14 PM UTC
Duration
1h 17m
Detected by Pingoru
Mar 27, 2026, 12:56 PM UTC

Affected components

Primer Dashboard

Update timeline

  1. investigating Mar 27, 2026, 12:56 PM UTC

    Some users may be experiencing issues signing in via Google SSO. Our team is actively investigating and will share updates as we learn more.

  2. monitoring Mar 27, 2026, 01:24 PM UTC

    This issue does not affect merchant access. All merchants can continue to log in as normal. We will continue to monitor and provide updates.

  3. resolved Mar 27, 2026, 02:14 PM UTC

    All services are now within normal levels.

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