Resolved after 10 minutes, affecting Data Relay and User Account Provisioning (UAP) (User Account Provisioning (UAP) — WWW29), on May 1, 2026.
PointClickCare is investigating an issue causing Data Relay service disruptions for all W29 customers . The disruption has caused a delay in scheduled data extracts since 11am ET. Our teams are working on resolution, and further updates will follow
Affected components
Update timeline
- investigating May 01, 2026, 05:25 PM UTC
PointClickCare is investigating an issue causing Data Relay service disruptions for all W29 customers . The disruption has caused a delay in scheduled data extracts since 11am ET. Our teams are working on resolution, and further updates will follow
Your product runs on more than PointClickCare
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services