PointClickCare incident

W20 ENV Performance Degradation

Minor Vendor's status page →

Resolved after 44 minutes, affecting Senior Care EHR Application and Secure Conversations (Secure Conversations — WWW20), on May 1, 2026.

investigating May 01, 2026, 02:18 PM UTC

PointclickCare is investigating an issue where some customers are experiencing intermittent slowness. Updates to follow.

Started
May 01, 2026, 02:18 PM UTC
Resolved
May 01, 2026, 03:03 PM UTC
Duration
44m
Detected by Pingoru
May 01, 2026, 02:18 PM UTC

Affected components

Senior Care EHR ApplicationSecure Conversations (Secure Conversations — WWW20)

Update timeline

  1. investigating May 01, 2026, 02:18 PM UTC

    PointclickCare is investigating an issue where some customers are experiencing intermittent slowness. Updates to follow.

Your product runs on more than PointClickCare

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Cloudflare Amazon Web Services Twilio Stripe Slack Okta Figma GitHub Datadog Vercel OpenAI Google Cloud
Add your stack →