Resolved after 1 hour 2 minutes, affecting EHR for Practice Groups and EHR for Practice Groups (EHR for Practice Groups), on August 18, 2026.
A fix has been implemented and recovery is being observed. Our teams will continue monitoring system performance and further updates will be provided.
Affected components
EHR for Practice GroupsEHR for Practice Groups (EHR for Practice Groups)
Update timeline
- investigating Aug 18, 2026, 02:34 PM UTC
We are investigating an issue causing performance degradation to EHR for Practice Groups, further updates to follow
- monitoring Aug 18, 2026, 03:15 PM UTC
A fix has been implemented and recovery is being observed. Our teams will continue monitoring system performance and further updates will be provided.
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