PointClickCare incident

National Care Collaboration Network Message Delay

Resolved after 1 hour 2 minutes, affecting National Care Collaboration Network and National Care Collaboration Network (National Care Collaboration Network), on August 3, 2026.

investigating Aug 03, 2026, 01:05 AM UTC

We have identified an issue causing outbound message delays as of approximately 7:00 PM ET, further updates to follow.

Started
Aug 03, 2026, 01:05 AM UTC
Resolved
Aug 03, 2026, 02:07 AM UTC
Duration
1h 2m
Detected by Pingoru
Aug 03, 2026, 01:05 AM UTC

Affected components

National Care Collaboration NetworkNational Care Collaboration Network (National Care Collaboration Network)

Update timeline

  1. investigating Aug 03, 2026, 01:05 AM UTC

    We have identified an issue causing outbound message delays as of approximately 7:00 PM ET, further updates to follow.

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