Resolved after 1 hour 49 minutes, affecting Senior Care EHR Application and ChartPic Mobile App and 1 more, on July 17, 2026.
PointClickCare is currently investigating a partial degradation in w28 causing intermittent errors and timeouts More updates to follow.
Affected components
Senior Care EHR ApplicationChartPic Mobile AppChartPic Mobile App (ChartPic Mobile App)Companion Mobile AppCompanion Mobile App (Companion Mobile App)Connected Care CenterConnected Care Center (Connected Care Center)EHR for Practice GroupsEHR for Practice Groups (EHR for Practice Groups)Partner Marketplace
Update timeline
- investigating Jul 17, 2026, 07:23 PM UTC
PointClickCare is currently investigating a partial degradation in w28 causing intermittent errors and timeouts More updates to follow.
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