PointClickCare incident

PCC Connect Partial Service Disruption

Resolved after 32 minutes, affecting Senior Care EHR Application and User Account Provisioning (UAP) (User Account Provisioning (UAP) — WWW60) and 1 more, on June 15, 2026.

investigating Jun 15, 2026, 05:05 PM UTC

We are investigating a partial service disruption to PCC Connect as of11:47am EST, further updates to follow

Started
Jun 15, 2026, 05:05 PM UTC
Resolved
Jun 15, 2026, 05:38 PM UTC
Duration
32m
Detected by Pingoru
Jun 15, 2026, 05:05 PM UTC

Affected components

Senior Care EHR ApplicationUser Account Provisioning (UAP) (User Account Provisioning (UAP) — WWW60)User Account Provisioning (UAP) (User Account Provisioning (UAP) — ISO-E)User Account Provisioning (UAP) (User Account Provisioning (UAP) — ISO-B)User Account Provisioning (UAP) (User Account Provisioning (UAP) — ISO-H)User Account Provisioning (UAP) (User Account Provisioning (UAP) — ISO-L)User Account Provisioning (UAP) (User Account Provisioning (UAP) — ISO-S)User Account Provisioning (UAP) (User Account Provisioning (UAP) — ISO-G)User Account Provisioning (UAP) (User Account Provisioning (UAP) — WWW19)User Account Provisioning (UAP) (User Account Provisioning (UAP) — WWW20)

Update timeline

  1. investigating Jun 15, 2026, 05:05 PM UTC

    We are investigating a partial service disruption to PCC Connect as of11:47am EST, further updates to follow

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