PointClickCare incident

Wellness Workspace Degradation

Resolved after 43 minutes, affecting Senior Care EHR Application and User Account Provisioning (UAP) (User Account Provisioning (UAP) — ISO-E) and 1 more, on May 26, 2026.

investigating May 26, 2026, 07:16 PM UTC

PointClickCare is currently investigating an issue affecting wellness workspace. Updates to follow.

Started
May 26, 2026, 07:16 PM UTC
Resolved
May 26, 2026, 08:00 PM UTC
Duration
43m
Detected by Pingoru
May 26, 2026, 07:16 PM UTC

Affected components

Senior Care EHR ApplicationUser Account Provisioning (UAP) (User Account Provisioning (UAP) — ISO-E)User Account Provisioning (UAP) (User Account Provisioning (UAP) — ISO-B)User Account Provisioning (UAP) (User Account Provisioning (UAP) — ISO-H)User Account Provisioning (UAP) (User Account Provisioning (UAP) — ISO-L)User Account Provisioning (UAP) (User Account Provisioning (UAP) — ISO-S)User Account Provisioning (UAP) (User Account Provisioning (UAP) — ISO-G)User Account Provisioning (UAP) (User Account Provisioning (UAP) — WWW19)User Account Provisioning (UAP) (User Account Provisioning (UAP) — WWW20)User Account Provisioning (UAP) (User Account Provisioning (UAP) — WWW21)

Update timeline

  1. investigating May 26, 2026, 07:16 PM UTC

    PointClickCare is currently investigating an issue affecting wellness workspace. Updates to follow.

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