PointClickCare incident

National Care Collaboration Network Service Disruption - New York Network

Resolved after 1 hour 35 minutes, affecting National Care Collaboration Network and National Care Collaboration Network (National Care Collaboration Network — New York Network), on May 20, 2026.

investigating May 20, 2026, 11:15 PM UTC

We are investigating a service disruption to the National Care Collaboration Network - New York Network as of 18:21 ET, further updates to follow.

Started
May 20, 2026, 11:15 PM UTC
Resolved
May 21, 2026, 12:50 AM UTC
Duration
1h 35m
Detected by Pingoru
May 20, 2026, 11:15 PM UTC

Affected components

National Care Collaboration NetworkNational Care Collaboration Network (National Care Collaboration Network — New York Network)

Update timeline

  1. investigating May 20, 2026, 11:15 PM UTC

    We are investigating a service disruption to the National Care Collaboration Network - New York Network as of 18:21 ET, further updates to follow.

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