Resolved after 14 hours 20 minutes, affecting Senior Care EHR Application and User Account Provisioning (UAP) (User Account Provisioning (UAP) — WWW60) and 1 more, on May 20, 2026.
We are investigating an issue affecting customers using Chart Advisor and Resident Status products. This does not effect underlying data or other functionality. Updates to follow.
Affected components
Senior Care EHR ApplicationUser Account Provisioning (UAP) (User Account Provisioning (UAP) — WWW60)User Account Provisioning (UAP) (User Account Provisioning (UAP) — ISO-E)User Account Provisioning (UAP) (User Account Provisioning (UAP) — ISO-B)User Account Provisioning (UAP) (User Account Provisioning (UAP) — ISO-H)User Account Provisioning (UAP) (User Account Provisioning (UAP) — ISO-L)User Account Provisioning (UAP) (User Account Provisioning (UAP) — ISO-S)User Account Provisioning (UAP) (User Account Provisioning (UAP) — ISO-G)User Account Provisioning (UAP) (User Account Provisioning (UAP) — WWW19)User Account Provisioning (UAP) (User Account Provisioning (UAP) — WWW20)
Update timeline
- investigating May 20, 2026, 11:01 PM UTC
We are investigating an issue affecting customers using Chart Advisor and Resident Status products. This does not effect underlying data or other functionality. Updates to follow.
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