Resolved after 16 minutes, affecting Senior Care EHR Application and Care Insights and 1 more, on May 10, 2026.
We are investigating an issue causing multiple services to be unavailable across the Senior Care EHR platform as of approximately 6:12 AM EST. Further updates to follow.
Affected components
Senior Care EHR ApplicationCare InsightsCare Insights (Care Insights - US)ChartPic Mobile AppChartPic Mobile App (ChartPic Mobile App)Companion Mobile AppCompanion Mobile App (Companion Mobile App)Data RelayEHR for Practice GroupsEHR for Practice Groups (EHR for Practice Groups)
Update timeline
- investigating May 10, 2026, 11:01 AM UTC
We are investigating an issue causing multiple services to be unavailable across the Senior Care EHR platform as of approximately 6:12 AM EST. Further updates to follow.
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