PointClickCare incident

CCD delivery delay

Resolved after 4 hours 1 minute, affecting National Care Collaboration Network and National Care Collaboration Network (National Care Collaboration Network), on October 9, 2026.

investigating Oct 09, 2026, 05:52 PM UTC

We’re aware of an issue where some CCDs may not be arriving as expected. Our teams are investigating and we’ll share an update as soon as we can

Started
Oct 09, 2026, 05:52 PM UTC
Resolved
Oct 09, 2026, 09:53 PM UTC
Duration
4h 1m
Detected by Pingoru
Oct 09, 2026, 05:52 PM UTC

Affected components

National Care Collaboration NetworkNational Care Collaboration Network (National Care Collaboration Network)

Update timeline

  1. investigating Oct 09, 2026, 05:52 PM UTC

    We’re aware of an issue where some CCDs may not be arriving as expected. Our teams are investigating and we’ll share an update as soon as we can

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