PointClickCare incident

PAC Management Service Disruption

Resolved after 1 hour, affecting PAC Management IQ and PAC Management IQ (PAC Management IQ — PAC Management - US), on October 9, 2026.

identified Oct 09, 2026, 03:20 PM UTC

We have identified an issue causing data delays to PAC Management. The cause has been identified and a fix is being implemented.

Started
Oct 09, 2026, 03:20 PM UTC
Resolved
Oct 09, 2026, 04:20 PM UTC
Duration
1h
Detected by Pingoru
Oct 09, 2026, 03:20 PM UTC

Affected components

PAC Management IQPAC Management IQ (PAC Management IQ — PAC Management - US)

Update timeline

  1. identified Oct 09, 2026, 03:20 PM UTC

    We have identified an issue causing data delays to PAC Management. The cause has been identified and a fix is being implemented.

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