PointClickCare incident

Partner Marketplace Service Disruption

Resolved after 19 minutes, affecting Partner Marketplace and Partner Marketplace (Partner Marketplace — Developer Program - Development) and 1 more, on September 2, 2026.

investigating Sep 02, 2026, 04:24 PM UTC

We are investigating a service disruption impacting the Partner Marketplace as of approximately 11:40 AM EST. Vendors may be experiencing 500 or 503 errors when utilizing Marketplace services.

Started
Sep 02, 2026, 04:24 PM UTC
Resolved
Sep 02, 2026, 04:43 PM UTC
Duration
19m
Detected by Pingoru
Sep 02, 2026, 04:24 PM UTC

Affected components

Partner MarketplacePartner Marketplace (Partner Marketplace — Developer Program - Development)Partner Marketplace (Partner Marketplace — Developer Program - New Activations)Partner Marketplace (Partner Marketplace — Developer Program - Service Delivery)

Update timeline

  1. investigating Sep 02, 2026, 04:24 PM UTC

    We are investigating a service disruption impacting the Partner Marketplace as of approximately 11:40 AM EST. Vendors may be experiencing 500 or 503 errors when utilizing Marketplace services.

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