Planet DDS incident
Denticon - Partner Service Performance Degraded Impacting Denticon
Resolved after 2 hours 43 minutes, affecting Practice Management, on November 18, 2025.
The issue is resolved, and services should be operating normally. We will continue to monitor for any disruption to normal operations.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Nov 18, 2025, 12:18 PM UTC
We’re currently experiencing intermittent outages due to an outage at a partner service that is impacting Denticon. Our team is actively working with the partner to restore normal operations.
- identified Nov 18, 2025, 12:46 PM UTC
We’re currently experiencing intermittent outages due to an outage at a partner service that is impacting Denticon. Our team is actively working with the partner to restore normal operations.
- identified Nov 18, 2025, 12:48 PM UTC
We’re currently experiencing intermittent outages due to an outage at a partner service that is impacting Denticon. Our team is actively working with the partner to restore normal operations. We will provide updates every 30 minutes or sooner as progress is made.
- identified Nov 18, 2025, 12:55 PM UTC
We’re currently experiencing intermittent outages due to an issue with a partner service impacting Denticon. Our team is working with Cloudflare to restore normal operations. If you are experiencing issues, please use the backup URL: https://w1.denticon.com to view the daily schedule.
- identified Nov 18, 2025, 01:18 PM UTC
We’re currently experiencing intermittent outages due to an issue with a partner service impacting Denticon. Our team is working with Cloudflare to restore normal operations. If you are experiencing issues, please use the backup URL: https://w1.denticon.com to view the daily schedule.
- identified Nov 18, 2025, 01:34 PM UTC
We’re currently experiencing intermittent outages due to an issue with a partner service impacting Denticon. Our team is working with Cloudflare to restore normal operations. If you are experiencing issues, please use the backup URL: https://w1.denticon.com
- monitoring Nov 18, 2025, 01:46 PM UTC
We’re currently experiencing intermittent outages due to an issue with a partner service impacting Denticon. Our team is working with Cloudflare to restore normal operations. If you are experiencing issues, please use the backup URL: https://w1.denticon.com
- monitoring Nov 18, 2025, 02:00 PM UTC
We’re currently experiencing intermittent outages due to an issue with a partner service impacting Denticon. Our team is working with Cloudflare to restore normal operations. If you are experiencing issues, please use the backup URL: https://w1.denticon.com
- monitoring Nov 18, 2025, 02:31 PM UTC
All Denticon traffic has been re-routed to bypass the ongoing global Cloudflare issue. If you are still experiencing issues, please use the alternative URL: https://w1.denticon.com.
- resolved Nov 18, 2025, 02:53 PM UTC
The issue is resolved, and services should be operating normally. We will continue to monitor for any disruption to normal operations.
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