Planet DDS incident

Denticon DPA is unavailable

Resolved after 44 minutes, affecting Practice Management, on September 25, 2026.

identified Sep 25, 2026, 03:38 PM UTC

We have identified a configuration issue and are implementing a fix at present. We expect services to be restored shortly.

Started
Sep 25, 2026, 03:17 PM UTC
Resolved
Sep 25, 2026, 04:01 PM UTC
Duration
44m
Detected by Pingoru
Sep 25, 2026, 03:17 PM UTC

Affected components

Practice Management

Update timeline

  1. investigating Sep 25, 2026, 03:17 PM UTC

    We are aware of an issue impacting users attempting to access Denticon Practice Analytics. We are working to resolve this issue.

  2. identified Sep 25, 2026, 03:38 PM UTC

    We have identified a configuration issue and are implementing a fix at present. We expect services to be restored shortly.

  3. resolved Sep 25, 2026, 04:01 PM UTC

    Restoration work has been completed. DPA is available to all users.

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