Paysafe Outage History
Paysafe is up right nowPingoru has recorded 323 incidents for Paysafe: 323 in the last 12 months and 118 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 20 | 275 of 720 (38%) |
| May 2026 | 45 | 147 of 744 (20%) |
| June 2026 | 56 | 272 of 720 (38%) |
| July 2026 | 50 | 310 of 744 (42%) |
| August 2026 | 44 | 164 of 744 (22%) |
| September 2026 | 37 | 126 of 720 (18%) |
| October 2026 | 34 | 323 of 592 (55%) |
Incidents, newest first
Minor July 2, 2026 Service Disruption- Increased 3060 Declines for MO/TO transactions 14h 36m Paysafe Acquiring RS2 - Real-Time Processing
Started Jul 02, 2026, 06:31 PM UTC· resolved Jul 03, 2026, 09:07 AM UTC
- investigating Jul 02, 2026, 06:31 PM UTC
Please be advised our EU Acquiring Processing partner has identified an issue impacting MOTO (Mail Order/Telephone Order) transactions. Some EU Customers may experience an increased number of issuer declines with response code 3060. We are working closely with our partner to identify the cause and restore normal service as quickly as possible. We apologize for any inconvenience this may cause and will provide further updates as more information becomes available. Reference ID: INC0312432
- monitoring Jul 03, 2026, 08:55 AM UTC
Our Processing partner implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID:INC0312432
- resolved Jul 03, 2026, 09:07 AM UTC
The incident has been resolved successfully and MOTO (Mail Order/Telephone Order) transactions processing is fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner was remediating the situation. MIM Paysafe Reference ID:INC0312432
Major June 29, 2026 Service Disruption - PagoEfectivo 1h 29m CIP Generation, QR Payments
Started Jun 29, 2026, 05:29 PM UTC· resolved Jun 29, 2026, 06:58 PM UTC
- investigating Jun 29, 2026, 05:29 PM UTC
We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0312010
- investigating Jun 29, 2026, 06:08 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 29, 2026, 06:39 PM UTC
A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID: INC0312010
- resolved Jun 29, 2026, 06:58 PM UTC
This incident has been resolved.
Notice June 23, 2026 Service Disruption - FIS/Worldpay – FIS, Worldpay Vantiv
Started Jun 23, 2026, 11:36 PM UTC· resolved Jun 23, 2026, 11:36 PM UTC
- resolved Jun 23, 2026, 11:36 PM UTC
Please be advised that we experienced a degradation in our services between 20:35 UTC and 22:05 UTC due to an issue on our provider's FIS/Worlpay side. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0311437
Minor June 20, 2026 Service Degradation - BBVA 3h 51m BBVA, BBVA
Started Jun 20, 2026, 11:30 PM UTC· resolved Jun 21, 2026, 03:22 AM UTC
- investigating Jun 20, 2026, 11:30 PM UTC
Our partner BBVA is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0311049
- resolved Jun 21, 2026, 03:22 AM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner BBVA was remediating the situation. MIM Paysafe Reference ID:INC0311049
Minor June 19, 2026 North America and Europe – Credit Card Processing Delay 4d 17h Merchant Payments
Started Jun 19, 2026, 02:51 PM UTC· resolved Jun 24, 2026, 08:25 AM UTC
- monitoring Jun 19, 2026, 02:51 PM UTC
We are currently experiencing delays in processing some credit card settlement batches for North American and European transactions - dated June 18. These settlements have not yet been completed and are now scheduled to be processed early next week. We apologize for any inconvenience and will continue to provide updates as more information becomes available. MIM Paysafe Reference ID:INC0310990
- resolved Jun 24, 2026, 08:25 AM UTC
The incident has been resolved successfully and the impacted settlements are now processed succssfully. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0310990
Critical June 19, 2026 Service Disruption: APT Pay 29m AptPay
Started Jun 19, 2026, 10:26 AM UTC· resolved Jun 19, 2026, 10:56 AM UTC
- investigating Jun 19, 2026, 10:26 AM UTC
We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0310970
- monitoring Jun 19, 2026, 10:44 AM UTC
A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID:INC0310970
- resolved Jun 19, 2026, 10:56 AM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0310970
Minor June 17, 2026 TSYS Funding Delay 14h 30m TSYS USPP Funding, Merchant Payments
Started Jun 17, 2026, 05:49 PM UTC· resolved Jun 18, 2026, 08:20 AM UTC
- investigating Jun 17, 2026, 05:49 PM UTC
Please be advised that we are experiencing a delay in funding impacting TSYS batching, both settlements and credits . Teams identified and corrected the cause and no further impact is expected. This incident is to be considered resolved tomorrow, once the delayed funding is completed. Thank you for your understanding. MIM Paysafe Reference ID: INC0310723
- monitoring Jun 17, 2026, 07:13 PM UTC
Please be advised that due to a technical issue on our partner side, TSYS merchants and may be affected by a funding delay today. This may result in delayed settlements and credits. Our processor has implemented a fix and has restored normal batch processing. Merchants will be funded on June 18th. Thank you for your understanding and apologize for the impact this might have on your business! MIM Paysafe Reference ID: INC0310723
- monitoring Jun 17, 2026, 07:15 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 18, 2026, 08:20 AM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner TSYS was remediating the situation. MIM Paysafe Reference ID:INC0310723
Minor June 17, 2026 Merchant Portal Degradation - PagoEfectivo 1d 17h Merchant Portal (PagoEfectivo), Merchant Notification (PagoEfectivo)
Started Jun 17, 2026, 02:42 AM UTC· resolved Jun 18, 2026, 08:24 PM UTC
- identified Jun 17, 2026, 02:42 AM UTC
Please be advised that we are currently experiencing an issue where merchant funds are not displaying correctly on the merchant portal. Please note that funding operations continue to process successfully, and merchants are receiving their funds without interruption. We are actively working on a fix and will provide updates as progress is made. MIM Paysafe Reference ID: INC0310395
- identified Jun 17, 2026, 08:57 AM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 18, 2026, 08:24 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0310395
Minor June 16, 2026 Service Disruption - Fiserv 5h 16m Fiserv First Data
Started Jun 16, 2026, 07:28 PM UTC· resolved Jun 17, 2026, 12:44 AM UTC
- investigating Jun 16, 2026, 07:28 PM UTC
We are investigating potential issues with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0310581
- identified Jun 16, 2026, 09:08 PM UTC
Our provider Fiserv First Data has identified the root cause and is working on implementing a solution. MIM Paysafe Reference ID: INC0310581
- resolved Jun 17, 2026, 12:44 AM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Fiserv was remediating the situation. MIM Paysafe Reference ID: INC0310581
Minor June 16, 2026 Service Disruption - SafetyPay and Pix 1d 21h PIX, Bradesco
Started Jun 16, 2026, 05:01 PM UTC· resolved Jun 18, 2026, 02:48 PM UTC
- investigating Jun 16, 2026, 05:01 PM UTC
Please be advised that we are investigating an issue with the PIX services, integrated via Bradesco bank for SafetyPay, Brazil market. We apologize for the impact this might have on your business. Further updates will follow. Reference ID: INC0310563
- identified Jun 17, 2026, 07:03 AM UTC
Our provider has identified the root cause and is working on implementing a solution. MIM Paysafe Reference ID:INC0310563
- monitoring Jun 17, 2026, 12:00 PM UTC
Our provider has implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID: INC0310563
- resolved Jun 18, 2026, 02:48 PM UTC
This incident has been resolved.
Minor June 16, 2026 EPS-Payment Service Disruption 1h 1m eps-Payment (PSA)
Started Jun 16, 2026, 09:34 AM UTC· resolved Jun 16, 2026, 10:35 AM UTC
- investigating Jun 16, 2026, 09:34 AM UTC
We are investigating а potential issue with our eps-Payment (PSAustria) provider and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0310475
- monitoring Jun 16, 2026, 09:52 AM UTC
A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID:INC0310475
- resolved Jun 16, 2026, 10:35 AM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner PSAustria was remediating the situation. MIM Paysafe Reference ID:INC0310475
Minor June 16, 2026 eps-Payment Service Disruption 53m eps-Payment (PSA)
Started Jun 16, 2026, 08:20 AM UTC· resolved Jun 16, 2026, 09:13 AM UTC
- investigating Jun 16, 2026, 08:20 AM UTC
We are investigating а potential issue with our eps-Payment (PSAustria) provider and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0310455
- monitoring Jun 16, 2026, 08:48 AM UTC
A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID: INC0310455
- resolved Jun 16, 2026, 09:13 AM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0310455
Minor June 10, 2026 Service Disruption - Standardized Payment Details and Account Statement Reports 2d 5h Paysafe Acquiring RS2 - Financial Reporting
Started Jun 10, 2026, 08:08 AM UTC· resolved Jun 12, 2026, 02:06 PM UTC
- identified Jun 10, 2026, 08:08 AM UTC
Please be advised that due to a technical issue, merchants and partners may experience a delay in the delivery of Standardized Payment Details and Account Statement Reports. Our teams are working to generate the reports with the highest priority. Thank you for your understanding and apologize for the impact this might have on your business! Further updates will follow. MIM Paysafe Reference ID:INC0309829
- identified Jun 11, 2026, 07:49 AM UTC
We are continuing to work on a fix for this issue.
- identified Jun 12, 2026, 07:41 AM UTC
Dear All, Our technical teams have narrowed down the root cause of the issue and the fix is prepared. Once the validation and the testing is done the fix will be released. Our teams are working with the highest priority. Kind Regards,
- identified Jun 12, 2026, 02:05 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 12, 2026, 02:06 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0309829
Minor June 8, 2026 Service Disruption - Skrill Business Portal (OPTIC) 1h 53m OPTIC Portal
Started Jun 08, 2026, 08:15 AM UTC· resolved Jun 08, 2026, 10:08 AM UTC
- investigating Jun 08, 2026, 08:15 AM UTC
We are investigating an issue with the Skrill Business Portal (OPTIC) and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0309418
- monitoring Jun 08, 2026, 09:35 AM UTC
A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID:INC0309418
- resolved Jun 08, 2026, 10:08 AM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0309418
Major June 4, 2026 Service Disruption - SafetyPay Express Application 12m Express Application
Started Jun 04, 2026, 07:49 PM UTC· resolved Jun 04, 2026, 08:01 PM UTC
- identified Jun 04, 2026, 07:49 PM UTC
We are investigating an issue with the SafetyPay Express Application mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0309185
- monitoring Jun 04, 2026, 07:58 PM UTC
A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID:INC0309185
- resolved Jun 04, 2026, 08:01 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0309185
Minor June 3, 2026 Service Disruption - BCP 1h 37m Banco de Crédito del Perú (BCP), QR Payments
Started Jun 03, 2026, 06:31 PM UTC· resolved Jun 03, 2026, 08:09 PM UTC
- investigating Jun 03, 2026, 06:31 PM UTC
Our partner BCP is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe
- resolved Jun 03, 2026, 08:09 PM UTC
This incident has been resolved. MIM Paysafe
Minor June 1, 2026 Klarna Service Disruption 15m Klarna bank-transfers
Started Jun 01, 2026, 07:47 AM UTC· resolved Jun 01, 2026, 08:03 AM UTC
- investigating Jun 01, 2026, 07:47 AM UTC
We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0308629
- resolved Jun 01, 2026, 08:03 AM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0308629
Notice May 29, 2026 Service Disruption - Worldpay – Worldpay Vantiv
Started May 29, 2026, 04:45 AM UTC· resolved May 29, 2026, 04:45 AM UTC
- resolved May 29, 2026, 04:45 AM UTC
Please be advised we experienced a degradation with Worldpay Vantiv services between 04:09 UTC and 04:10 UTC. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0308467
Minor May 28, 2026 Service Disruption - BBVA 25m BBVA
Started May 28, 2026, 07:33 PM UTC· resolved May 28, 2026, 07:59 PM UTC
- investigating May 28, 2026, 07:33 PM UTC
Our partner BBVA is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0308440
- monitoring May 28, 2026, 07:42 PM UTC
Our provider BBVA implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID: INC0308440
- resolved May 28, 2026, 07:59 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner BBVA was remediating the situation. MIM Paysafe Reference ID: INC0308440
Minor May 27, 2026 Service Disruption- BBVA 38m BBVA
Started May 27, 2026, 04:09 PM UTC· resolved May 27, 2026, 04:47 PM UTC
- identified May 27, 2026, 04:09 PM UTC
Our provider BBVA has identified the root cause and is working on implementing a solution. MIM Paysafe Reference ID: INC0308288
- resolved May 27, 2026, 04:47 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner BBVA was remediating the situation. MIM Paysafe Reference ID: INC0308288
Critical May 21, 2026 Service Disruption - Banco del Pichincha via SafetyPay 5h 4m Banco del Pichincha
Started May 21, 2026, 08:23 AM UTC· resolved May 21, 2026, 01:27 PM UTC
- investigating May 21, 2026, 08:23 AM UTC
Our partner Banco del Pichincha is investigating a potential issue with their services. We apologize for the impact this might have on your business. SafetyPay services remain fully operational. Further updates will follow. MIM Paysafe Reference ID: INC0307751
- monitoring May 21, 2026, 01:05 PM UTC
Banco del Pichincha implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID: INC0307751
- resolved May 21, 2026, 01:27 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Banco del Pichincha was remediating the situation. MIM Paysafe Reference ID: INC0307751
Minor May 16, 2026 Service Disruption - Consumer Wallet Withrawals to JP Morgan bank accounts 5h Skrill Consumer Wallet
Started May 16, 2026, 11:35 AM UTC· resolved May 16, 2026, 04:35 PM UTC
- investigating May 16, 2026, 11:35 AM UTC
We are investigating an issue with user withdrawals from Skrill Consumer Wallets to JP Morgan bank accounts. We are investigating alongside the bank with the highest priority. Further updates will follow. MIM Paysafe Reference ID: INC0307233
- resolved May 16, 2026, 04:35 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0307233
Major May 12, 2026 Service Disruption - paysafecard payments via myPaysafe 14m PSC Payment, PSC Payment myPaysafe
Started May 12, 2026, 01:59 AM UTC· resolved May 12, 2026, 02:13 AM UTC
- investigating May 12, 2026, 01:59 AM UTC
We are investigating issues with our paysafecard payment via myPaysafe account API and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress. If you have any questions, please don't hesitate to contact us at [email protected] MIM Paysafe
- resolved May 12, 2026, 02:13 AM UTC
This incident has been resolved.
Minor May 11, 2026 Service Disruption - Merchant Payments for Worldpay Bank via Paysafe (USA) Merchants 2d 23h Merchant Payments
Started May 11, 2026, 04:30 PM UTC· resolved May 14, 2026, 03:56 PM UTC
- investigating May 11, 2026, 04:30 PM UTC
Please be advised that due to a technical issue, some merchants processing with Worldpay Bank via Paysafe (USA) may face a one business day delay on funding of some transactions processed on May 7th, 8th, 9th and 10th. The issue is being investigated with the highest priority. We apologize for the impact this has on your business. Thank you for your understanding. MIM Paysafe Reference ID: INC0306303
- identified May 11, 2026, 06:43 PM UTC
The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress. MIM Paysafe Reference ID: INC0306303
- monitoring May 12, 2026, 08:53 AM UTC
A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID: INC0306303
- resolved May 14, 2026, 03:56 PM UTC
This incident has been resolved.
Notice May 6, 2026 Service Disruption - RS2 –
Started May 06, 2026, 03:00 PM UTC· resolved May 06, 2026, 03:00 PM UTC
- resolved May 06, 2026, 04:05 PM UTC
Please be advised we experienced a partial outage with RS2 services between 15:03 UTC and 15:14 UTC. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0306044