Paysafe Outage History

Started Apr 21, 2026, 08:56 AM UTC· resolved Apr 23, 2026, 08:36 AM UTC

1. investigating Apr 21, 2026, 08:56 AM UTC

   Dear All, Please be advised that due to a technical issue on our partner side, EU Acquiring merchants and partners payments and reports may be processed with a one day delay. Our partner is working with the highest priority on resolving the issues and restoring normal batch processing. Thank you for your understanding and apologize for the impact this might have on your business! Further updates will follow. MIM Paysafe Reference ID: INC0304363

2. identified Apr 21, 2026, 03:19 PM UTC

   Please be advised that due to a technical issue on our processor side, Paysafe Acquiring (Europe) merchants and may be affected by a funding delay today. They have also confirmed that clearing of transactions is delayed which will result in delayed postings and may result in delayed funding. Our processor is working with the highest priority on resolving the issues and restoring normal batch processing. Thank you for your understanding and apologize for the impact this might have on your business! Further updates will follow. Reference ID: INC0304363

3. monitoring Apr 22, 2026, 09:47 AM UTC

   Please be advised that following our previous communication, our partner has confirmed that processing for the April 21st has now been completed. However, processing of the current business - April 22nd is still ongoing. As a result, Paysafe Acquiring (Europe) merchants may continue to experience delays in clearing, merchant funding and payment details & account statement report. Our partner continues to work with the highest priority to restore normal service levels as soon as possible. Thank you for your understanding and apologize for the impact this might have on your business! Further updates will follow. Reference ID: INC0304363

4. resolved Apr 23, 2026, 08:36 AM UTC

   Please note the issue affecting batch transaction processing on our partner's side has now been fully resolved. Our partner has confirmed full recovery of all impacted services and processes. Clearing, merchant funding, and all related report processing are fully restored and operating normally. Files for all impacted dates - April 21st, 22nd and 23rd have been successfully received and processed. Our operational teams are working with the highest priority to consolidate all outstanding payments and release them as soon as possible. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner was remediating the situation. MIM Paysafe Reference ID: INC0304363

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Started Apr 12, 2026, 05:38 AM UTC· resolved Apr 12, 2026, 05:53 AM UTC

1. identified Apr 12, 2026, 05:38 AM UTC

   Our provider FISERV has identified the root cause and is working on implementing a solution. MIM Paysafe Reference ID:INC0303522

2. monitoring Apr 12, 2026, 05:47 AM UTC

   Our provider Fiserv implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID:INC0303522

3. monitoring Apr 12, 2026, 05:47 AM UTC

   We are continuing to monitor for any further issues.

4. resolved Apr 12, 2026, 05:53 AM UTC

   The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Fiserv was remediating the situation. MIM Paysafe Reference ID:INC0303522

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Started Apr 07, 2026, 06:22 AM UTC· resolved Apr 07, 2026, 07:54 AM UTC

1. investigating Apr 07, 2026, 06:22 AM UTC

   Our partner Gmoney is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0302973

2. monitoring Apr 07, 2026, 06:44 AM UTC

   Please be advised that our partner has successfully restored their services. All services have been confirmed to be fully operational. More updates to follow. MIM Paysafe Versión en Español Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. Seguimos informando. MIM Paysafe Reference ID: INC0302973

3. resolved Apr 07, 2026, 07:54 AM UTC

   Please be advised that our partner has successfully restored their services. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation. MIM Paysafe Versión en Español Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia. MIM Paysafe Reference ID: INC0302973

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Started Apr 03, 2026, 06:17 PM UTC· resolved Apr 09, 2026, 08:28 AM UTC

1. identified Apr 03, 2026, 06:17 PM UTC

   We are currently investigating an issue where ACH withdrawals are temporarily unavailable due to a third‑party banking limitation. Merchants may experience delays with ACH withdrawals during this time. Our teams are actively working with the bank to resolve the issue and will provide updates as more information becomes available. Important note: This issue only impacts withdrawals from a Merchant’s balance to their bank account; processing of customer payments to Merchants is not affected. MIM Paysafe Reference ID: INC0302791

2. identified Apr 05, 2026, 07:51 AM UTC

   We are investigating additional limitations affecting the RTP withdrawal processing for US Skrill customers. Our teams are actively working to resolve the issue and will provide updates as more information becomes available. Important note: The issues only impact withdrawals and processing of customer payments to Merchants is not affected. The cause of both issues is partner limitations. Paysafe services remain fully operational. MIM Paysafe Reference ID: INC0302791 & INC0302807

3. identified Apr 06, 2026, 02:34 PM UTC

   Please be advised the limitations affecting RTP withdrawals for US Skrill customers have been resolved. The functionality has been fully restored and is available for customers. We will keep you updated on the the limitations affecting ACH withdrawals. We apologize for the impact this issue is having on your business. We value your partnership and appreciate your understanding while we are remediating the situation. MIM Paysafe Reference ID: INC0302791 & INC0302807

4. identified Apr 07, 2026, 04:33 PM UTC

   We have made significant progress in resolving the third‑party banking limitations affecting ACH withdrawals. Service restoration is expected within the next 48 hours. Please note that RTP withdrawal processing for US Skrill customers has now been fully restored and is operating as expected. We will continue to monitor the situation closely and provide further updates as they become available. We appreciate your patience and understanding while remediation efforts continue. MIM Paysafe Reference ID: INC0302791 & INC0302807

5. resolved Apr 09, 2026, 08:28 AM UTC

   We would like to inform you that the third‑party banking limitations affecting ACH withdrawals have been resolved. ACH withdrawals have been fully reinstated and are now operating as expected. RTP withdrawal processing for US Skrill customers remains fully available and unaffected. We appreciate your patience while we were remediating the situation and apologize for any inconvenience caused. MIM Paysafe

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Started Apr 03, 2026, 07:45 AM UTC· resolved Apr 04, 2026, 12:35 PM UTC

1. investigating Apr 03, 2026, 07:45 AM UTC

   Please be advised that due to a technical issue, a few merchants and partners may experience a delay in the delivery of Standardized Payment Details and Account Statement Reports. Our teams are working to generate the reports with the highest priority. Thank you for your understanding and apologize for the impact this might have on your business! Further updates will follow. MIM Paysafe Reference ID: INC0302712

2. monitoring Apr 03, 2026, 02:32 PM UTC

   A solution has been implemented and activity on the report generation is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID:INC0302712

3. resolved Apr 04, 2026, 12:35 PM UTC

   The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0302712

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Started Mar 26, 2026, 02:39 PM UTC· resolved Mar 27, 2026, 08:06 AM UTC

1. investigating Mar 26, 2026, 02:39 PM UTC

   Please be advised that due to a technical issue, some merchants may face a one business day delay on funding of some transactions processed on March 25th. The issue is being investigated with the highest priority. We apologize for the impact this has on your business. Thank you for your understanding. MIM Paysafe Reference ID: INC0301739

2. monitoring Mar 26, 2026, 05:37 PM UTC

   Please note a fix has been implemented and we are closely monitoring the results. As a result of the incident some merchants whose processing accounts are linked to GLOBAL PAYMENTS in Canada may face a one business day delay on funding of some transactions processed on March 25th We apologize for the impact this has on your business. Thank you for your understanding. MIM Paysafe Reference ID: INC0301739

3. resolved Mar 27, 2026, 08:06 AM UTC

   The incident has been resolved successfully and the impacted services are fully restored. Affected transactions from March 25th have been successfully processed and no further funding delay is expected. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0301739

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Started Mar 25, 2026, 02:43 PM UTC· resolved Mar 25, 2026, 03:05 PM UTC

1. investigating Mar 25, 2026, 02:43 PM UTC

   Our partner iDEAL is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0301611

2. resolved Mar 25, 2026, 03:05 PM UTC

   The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner iDEAL was remediating the situation. MIM Paysafe Reference ID: INC0301611

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Started Mar 21, 2026, 10:51 AM UTC· resolved Mar 21, 2026, 08:09 PM UTC

1. investigating Mar 21, 2026, 10:51 AM UTC

   Please note that our partner WorldPay (Vantiv) is experiencing an issue with their services, leading to an increase of declines on VISA OCT transactions, with the response message indicating "Your request has been declined by the issuing bank due to problems with the credit card account.". They are actively investigating and looking for a fix with the highest priority. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0301180

2. investigating Mar 21, 2026, 11:52 AM UTC

   Our provider WorldPay is still investigating this matter with the highest priority and we will keep you informed on further progress. Thank you for your understanding. MIM Paysafe Reference ID: INC0301180

3. identified Mar 21, 2026, 01:10 PM UTC

   Our provider WorldPay has identified the issue and is working on a fix with the highest priority. We will keep you informed on further progress. Thank you for your understanding. MIM Paysafe Reference ID: INC0301180

4. identified Mar 21, 2026, 02:19 PM UTC

   Please be advised that our provider WorldPay continues working on a fix with the highest priority. We appreciate your understanding while they resolve this incident. We will keep you informed on further progress. Thank you for your understanding. MIM Paysafe Reference ID: INC0301180

5. identified Mar 21, 2026, 03:30 PM UTC

   Please be advised that our provider WorldPay continues working on a fix with the highest priority. We appreciate your understanding while they resolve this incident. We will keep you informed on further progress. Thank you for your understanding. MIM Paysafe Reference ID: INC0301180

6. identified Mar 21, 2026, 04:15 PM UTC

   Our provider WorldPay is actively troubleshooting this issue with the assistance from VISA. They remain engaged with the highest of priorities to resolve this situation. We will keep you informed on further progress. Thank you for your understanding. Thank you for your understanding. MIM Paysafe Reference ID: INC0301180

7. identified Mar 21, 2026, 07:34 PM UTC

   Please be advised that our provider WorldPay continues working on a fix with the highest priority. We appreciate your understanding while they resolve this incident. We will keep you informed on further progress. Thank you for your understanding. Reference ID: INC0301180

8. monitoring Mar 21, 2026, 08:03 PM UTC

   Our provider WorldPay (Vantiv) implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID: INC0301180

9. resolved Mar 21, 2026, 08:09 PM UTC

   The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner WorldPay was remediating the situation. MIM Paysafe Reference ID: INC0301180

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Started Mar 17, 2026, 01:46 PM UTC· resolved Mar 17, 2026, 02:22 PM UTC

1. investigating Mar 17, 2026, 01:46 PM UTC

   We are investigating a potential issues with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0300647

2. identified Mar 17, 2026, 02:00 PM UTC

   The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress. MIM Paysafe Reference ID:INC0300647

3. monitoring Mar 17, 2026, 02:13 PM UTC

   A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID:INC0300647

4. resolved Mar 17, 2026, 02:22 PM UTC

   The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0300647

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Started Mar 10, 2026, 07:29 PM UTC· resolved Mar 10, 2026, 07:44 PM UTC

1. identified Mar 10, 2026, 07:29 PM UTC

   The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress. MIM Paysafe Reference ID:INC0299903

2. resolved Mar 10, 2026, 07:44 PM UTC

   The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0299903

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Started Mar 09, 2026, 06:10 PM UTC· resolved Mar 21, 2026, 11:42 AM UTC

1. investigating Mar 09, 2026, 06:10 PM UTC

   Please be advised that we are investigating an issue impacting some merchants integrated via Omaha (Fiserv) that's causing potential funding delays. We apologize for the impact this may have on your business. More updates will follow.

2. identified Mar 10, 2026, 09:26 AM UTC

   Please be advised the cause of the incident was identified. We are in the process of implementing a solution with the highest priority. We apologize for the impact this may have on your business. More updates will follow. MIM Paysafe Reference ID: INC0299487

3. identified Mar 10, 2026, 01:40 PM UTC

   We are continuing to work on a fix for this issue. More updates will follow. MIM Paysafe Reference ID: INC0299487

4. monitoring Mar 10, 2026, 09:01 PM UTC

   Please be advised that our teams have successfully released the delayed payments which should be funded on the next banking cycle. We continue to actively monitor the funding flow to ensure no more delays will incur. We apologize for the impact this incident may have caused to your business. MIM Paysafe Reference ID: INC0299487

5. monitoring Mar 13, 2026, 11:54 AM UTC

   Please note a solution has been implemented and no further delays are expected. Our teams continue working with the highest priority to process outstanding batches. More updates to follow. Reference ID: INC0299487

6. resolved Mar 21, 2026, 11:42 AM UTC

   The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0299487

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Started Mar 09, 2026, 02:27 AM UTC· resolved Mar 09, 2026, 02:27 AM UTC

1. resolved Mar 09, 2026, 02:27 AM UTC

   Please be advised we experienced a degradation with People's Trust services between {Start Time 01:57 UTC} and {End Time 01:59 UTC}. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0299583

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Started Mar 08, 2026, 09:57 AM UTC· resolved Mar 08, 2026, 01:20 PM UTC

1. investigating Mar 08, 2026, 09:57 AM UTC

   Our partner Worldpay Vantiv is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0299576

2. monitoring Mar 08, 2026, 10:28 AM UTC

   Our provider Worldpay Vantiv implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID:INC0299576

3. resolved Mar 08, 2026, 01:20 PM UTC

   The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Worldpay Vantiv was remediating the situation. MIM Paysafe Reference ID: INC0299576

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Started Mar 06, 2026, 02:37 AM UTC· resolved Mar 06, 2026, 08:57 AM UTC

1. investigating Mar 06, 2026, 02:37 AM UTC

   Our partner Cardinal is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0299408

2. monitoring Mar 06, 2026, 08:44 AM UTC

   Our partner Cardinal implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID: INC0299408

3. resolved Mar 06, 2026, 08:57 AM UTC

   The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Cardinal was remediating the situation. MIM Paysafe Reference ID: INC0299408

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Started Mar 04, 2026, 02:52 PM UTC· resolved Mar 04, 2026, 04:16 PM UTC

1. investigating Mar 04, 2026, 02:52 PM UTC

   We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0299187

2. resolved Mar 04, 2026, 04:16 PM UTC

   The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0299187

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Started Mar 04, 2026, 06:03 AM UTC· resolved Mar 04, 2026, 09:13 AM UTC

1. investigating Mar 04, 2026, 06:03 AM UTC

   Please be advised that our QR code partner is currently experiencing service degradation. We have successfully applied mitigation measures and rerouted the traffic to our alternate solution. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0299121

2. resolved Mar 04, 2026, 09:13 AM UTC

   The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0299121

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Started Mar 03, 2026, 04:30 PM UTC· resolved Mar 04, 2026, 04:20 PM UTC

1. investigating Mar 03, 2026, 04:30 PM UTC

   We have been made aware of an internal issue at the US Federal Reserve that is impacting the processing of ACH transactions. As a result, US merchants may experience delays in receiving settlement funding to their accounts. Customers may also experience delays in receiving acknowledgements for files transmitted for the March 3rd business day, as well as delays affecting the same day ACH window and the first ACH window for future dated items. We will continue to provide updates as information becomes available and apologize for any inconvenience. Reference ID: INC0299030

2. resolved Mar 04, 2026, 04:20 PM UTC

   The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0299030

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Started Mar 01, 2026, 05:50 PM UTC· resolved Mar 01, 2026, 06:42 PM UTC

1. investigating Mar 01, 2026, 05:50 PM UTC

   Our partner Interac e-Transfer is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0298764

2. resolved Mar 01, 2026, 06:42 PM UTC

   This incident has been resolved. Reference ID: INC0298764

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Started Feb 28, 2026, 02:28 AM UTC· resolved Feb 28, 2026, 02:28 AM UTC

1. resolved Feb 28, 2026, 02:28 AM UTC

   Please be advised we experienced a degradation with 3DS services between 00:51 UTC and 01:20 UTC. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0298724

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Started Feb 27, 2026, 11:38 AM UTC· resolved Feb 27, 2026, 11:41 AM UTC

1. investigating Feb 27, 2026, 11:38 AM UTC

   We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0298581

2. resolved Feb 27, 2026, 11:41 AM UTC

   This incident has been resolved. Reference ID: INC0298581

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Started Feb 24, 2026, 09:19 PM UTC· resolved Feb 24, 2026, 10:04 PM UTC

No vendor updates were posted for this incident.

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