Otava incident

AU (SC1) vCloud Degradation

Minor Vendor's status page →

Resolved after 3 days 3 hours, affecting OTAVA Shared Cloud, on July 19, 2026.

monitoring Jul 21, 2026, 08:55 PM UTC

We are continuing to monitor for any further issues.

Started
Jul 19, 2026, 04:06 PM UTC
Resolved
Jul 22, 2026, 08:03 PM UTC
Duration
3d 3h
Detected by Pingoru
Jul 19, 2026, 04:06 PM UTC

Affected components

OTAVA Shared Cloud

Update timeline

  1. investigating Jul 19, 2026, 04:06 PM UTC

    OTAVA® engineers are investigating an issue clients may be experiencing with the Austin (SC1) vCloud website. Please contact support for any urgent issues that you may need assistance with. Updates will be provided as they become available.

  2. identified Jul 20, 2026, 05:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 21, 2026, 08:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 21, 2026, 08:55 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 22, 2026, 08:03 PM UTC

    This incident has been resolved.

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