Otava incident
Las Vegas (NV1) Otava Cloud Connect (OCC) Service Outage
Resolved after 21 hours 48 minutes, affecting DRaaS powered by Veeam (OCC), on October 11, 2026.
The issue has been identified and steps have been taken to remediate it. We are now monitoring the healthy status of LV OCC. After a service provider rescan via the Properties wizard, backup copy jobs should begin running successfully again.
Affected components
Update timeline
- investigating Oct 11, 2026, 05:42 PM UTC
OTAVA® engineers are investigating an issue with LV OCC (backup-lv.otava.com). Clients will not be able to run backup copy jobs to this location until the issue is resolved.
- monitoring Oct 11, 2026, 09:08 PM UTC
The issue has been identified and steps have been taken to remediate it. We are now monitoring the healthy status of LV OCC. After a service provider rescan via the Properties wizard, backup copy jobs should begin running successfully again.
- resolved Oct 12, 2026, 03:31 PM UTC
This incident has been resolved.
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