Otava incident

Ashburn (VA4) to Austin (AU1) - Transport circuit loss of redundancy - 10/10/2026

Resolved after 2 days 19 hours, affecting Data Center Networking Infrastructure and Data Center Networking Infrastructure, on October 10, 2026.

monitoring Oct 10, 2026, 09:24 PM UTC

The circuit provider implemented a fix, and we are monitoring the situation.

Started
Oct 10, 2026, 07:05 PM UTC
Resolved
Oct 13, 2026, 02:40 PM UTC
Duration
2d 19h
Detected by Pingoru
Oct 10, 2026, 07:05 PM UTC

Affected components

Data Center Networking InfrastructureData Center Networking Infrastructure

Update timeline

  1. identified Oct 10, 2026, 07:05 PM UTC

    Ashburn (VA4) to Austin (AU1) - Transport circuit loss of redundancy - 10/10/2026 Start Time: 10/10/2026 at 10:00 AM ET Type: Loss of redundancy Service Impacting: No, the circuit gracefully failed over to the redundant circuit, but we are currently operating on a single circuit. Description: OTAVA® transport circuit provider is repairing the circuit between Ashburn (VA4) and Austin (AU1). If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

  2. monitoring Oct 10, 2026, 09:24 PM UTC

    The circuit provider implemented a fix, and we are monitoring the situation.

  3. resolved Oct 13, 2026, 02:40 PM UTC

    This incident was resolved, back to normal power.

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