Otava incident

Ann Arbor (AA2) OTAVA® Data Center Networking Infrastructure Degradation

Resolved after 12 days 4 hours, affecting Data Center Networking Infrastructure, on July 15, 2026.

monitoring Jul 15, 2026, 08:19 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 15, 2026, 03:16 PM UTC
Resolved
Jul 27, 2026, 08:01 PM UTC
Duration
12d 4h
Detected by Pingoru
Jul 15, 2026, 03:16 PM UTC

Affected components

Data Center Networking Infrastructure

Update timeline

  1. identified Jul 15, 2026, 03:16 PM UTC

    Service Impacting: Yes Description: OTAVA engineers are investigating degraded performance affecting the Data Center Networking Infrastructure in Ann Arbor (AA2). Customers may experience intermittent connectivity or increased latency while the investigation is underway. Additional updates will be provided as more information becomes available. For questions or assistance, please contact OTAVA Support at [email protected] or (877) 740-5028, Option 3.

  2. monitoring Jul 15, 2026, 08:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 27, 2026, 08:01 PM UTC

    This incident has been resolved.

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