Otava incident
Metro-Detroit (MD1)- Utility Power Disruption - 7/3/2026
Resolved after 2 days 18 hours, affecting Colocation Services (Power, Cooling), on July 3, 2026.
Start Time: 7/3/2026 - 6:15 PM ET End Time: No restoration estimate at this time. Type: Utility Disruption Service Impacting: No - Due to the redundant nature of the design, no impact is expected. Description: At 6:15 PM we experienced a utility power disruption at the MD1 data center. Power was successfully transferred to generator power. DTE does not have a utility restoration estimate at this time. We have staff monitoring the situation. We will provide updates once utility power has been restored. If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Affected components
Update timeline
- investigating Jul 03, 2026, 11:12 PM UTC
Start Time: 7/3/2026 - 6:15 PM ET End Time: No restoration estimate at this time. Type: Utility Disruption Service Impacting: No - Due to the redundant nature of the design, no impact is expected. Description: At 6:15 PM we experienced a utility power disruption at the MD1 data center. Power was successfully transferred to generator power. DTE does not have a utility restoration estimate at this time. We have staff monitoring the situation. We will provide updates once utility power has been restored. If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
- resolved Jul 06, 2026, 05:20 PM UTC
Utility power has been restored. All systems have returned to normal operation.
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