Otava incident
Indianapolis (IN1) Management Connectivity Issues on GEN3 DPaaS - 6/30/2026
Resolved after 10 hours 41 minutes, affecting OTAVA Cloud Backup, on June 30, 2026.
Service Impacting: Yes, jobs targeting IN1 GEN3 DPaaS. Description: We are currently investigating a management connectivity issue affecting IN1 GEN3 DPaaS, which has become unresponsive to management access. At this time, our team is assessing the cause of the issue and working to restore connectivity as quickly as possible. We will provide additional updates as more information becomes available. We apologize for any inconvenience and appreciate your patience while we work to resolve this issue. If you have any questions or concerns regarding this incident, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Affected components
Update timeline
- identified Jun 30, 2026, 08:56 AM UTC
Service Impacting: Yes, jobs targeting IN1 GEN3 DPaaS. Description: We are currently investigating a management connectivity issue affecting IN1 GEN3 DPaaS, which has become unresponsive to management access. At this time, our team is assessing the cause of the issue and working to restore connectivity as quickly as possible. We will provide additional updates as more information becomes available. We apologize for any inconvenience and appreciate your patience while we work to resolve this issue. If you have any questions or concerns regarding this incident, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
- resolved Jun 30, 2026, 07:38 PM UTC
The incident has been resolved, and jobs are functioning as expected.
Your product runs on more than Otava
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services