Otava incident
Ann Arbor (AA2) Internet connection loss of redundancy - 06/24/2026
Resolved after 2 days 8 hours, affecting Internet Backbone, on June 24, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Jun 24, 2026, 04:48 PM UTC
Ann Arbor (AA2) Internet connection loss of redundancy - 06/24/2026 Start Time: 06/24/2026 at 12:15 EST Type: Loss of redundancy [ISP Fiber Cut] Service Impacting: No, the circuit gracefully failed over to the redundant circuit, but we are currently operating on a single circuit. Description: OTAVA® Internet provider is in the process of fixing the fiber cut to the Internet circuit to Ann Arbor (AA2). If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
- monitoring Jun 24, 2026, 04:49 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 24, 2026, 04:56 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 27, 2026, 12:53 AM UTC
The circuit has been repaired and it is back in production.
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