Otava incident
Ashburn (VA4) to Austin (AU1) - loss of redundancy - 09/29/2026
Resolved after 5 days 4 hours, affecting Data Center Networking Infrastructure and Data Center Networking Infrastructure, on September 30, 2026.
The circuit provider implemented the fix; we are monitoring the circuit's stability.
Affected components
Update timeline
- investigating Sep 30, 2026, 12:10 PM UTC
Ashburn (VA4) to Austin (AU1) - loss of redundancy - 09/29/2026 Start Time: 09/29/2026 at 10:00 PM ET Type: Loss of redundancy Service Impacting: No, the circuit gracefully failed over to the redundant circuit, but we are currently operating on a single circuit. Description: OTAVA® Internet provider is in the process of fixing the disconnect between Ashburn (VA4) to Austin (AU1). If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
- monitoring Sep 30, 2026, 05:43 PM UTC
The circuit provider implemented the fix; we are monitoring the circuit's stability.
- resolved Oct 05, 2026, 04:35 PM UTC
This incident is resolved.
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