Resolved after 23 hours 57 minutes, affecting OTAVA Managed Endpoint Protection, on October 14, 2025.
Automate is now stable and OTAVA Engineers are going to continue to monitor this issue.
Affected components
OTAVA Managed Endpoint Protection
Update timeline
- investigating Oct 14, 2025, 09:24 PM UTC
Type: Emergency Service Impacting: High Description: Automate is experiencing a disruption in service. OTAVA Engineers are working on remediating this issue. If you have any questions or concerns regarding this outage, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
- monitoring Oct 14, 2025, 11:22 PM UTC
Automate is now stable and OTAVA Engineers are going to continue to monitor this issue.
- resolved Oct 15, 2025, 09:22 PM UTC
This incident has been resolved.
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