Otava incident

Replication Issues between MM and IN1

Resolved after 14 days 7 hours, affecting DRaaS powered by Zerto and DRaaS powered by Zerto, on October 14, 2025.

monitoring Oct 28, 2025, 02:42 PM UTC

We are continuing to monitor for any further issues.

Started
Oct 14, 2025, 06:49 AM UTC
Resolved
Oct 28, 2025, 02:42 PM UTC
Duration
14d 7h
Detected by Pingoru
Oct 14, 2025, 06:49 AM UTC

Affected components

DRaaS powered by ZertoDRaaS powered by Zerto

Update timeline

  1. investigating Oct 14, 2025, 06:49 AM UTC

    We are currently investigating replication issues between the MM and IN1 environments. Our teams are working to identify the root cause and restore normal synchronization as soon as possible. Next Update: We will provide an update as soon as more information becomes available.

  2. monitoring Oct 14, 2025, 12:00 PM UTC

    Our team has applied the necessary fix to address the replication issues between the MM and IN1 environments. The affected services have now been restored and are operating normally. We are continuing to monitor the systems closely to ensure stability and confirm that synchronization remains consistent. Thank you for your patience while we resolved this issue.

  3. monitoring Oct 28, 2025, 02:42 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 28, 2025, 02:42 PM UTC

    This incident has been resolved.

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