Resolved after 22 hours 28 minutes, affecting DRaaS powered by Veeam (OCC) and DRaaS powered by Veeam (OCC), on December 17, 2025.
OTAVA Engineers are currently investigating degraded performance in Den OCC VSPC. If support is needed during this please reach out via https://support.otava.com or calling 877-740-5028, option 3. Backups operations should be functioning at this time, but management of tenants through the VSPC is degraded.
Affected components
Update timeline
- investigating Dec 17, 2025, 07:24 PM UTC
OTAVA Engineers are currently investigating degraded performance in Den OCC VSPC. If support is needed during this please reach out via https://support.otava.com or calling 877-740-5028, option 3. Backups operations should be functioning at this time, but management of tenants through the VSPC is degraded.
- resolved Dec 18, 2025, 05:52 PM UTC
This incident has been resolved.
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