Resolved after 7 days 13 hours, affecting OTAVA Cloud Backup, on January 25, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
OTAVA Cloud Backup
Update timeline
- identified Jan 25, 2026, 06:35 PM UTC
OTAVA® engineers have determined the cause of the disruption and are working to resolve it. OTAVA will provide updates as they become available. Impact: Some OCB Veeam jobs for AU vCloud tenants may fail. If you have any questions or concerns regarding your backups, please contact us by logging into https://support.otava.com or by emailing [email protected].
- monitoring Jan 30, 2026, 01:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 02, 2026, 07:45 AM UTC
This incident has been resolved.
Your product runs on more than Otava
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services