Otava incident

Denver OCC Jobs Failing

Resolved after 21 hours 15 minutes, affecting DRaaS powered by Veeam (OCC), on March 18, 2026.

monitoring Mar 18, 2026, 11:34 AM UTC

A workaround has been applied, and Denver OCC jobs have resumed normal functionality. Our team is actively monitoring to ensure stability.

Started
Mar 18, 2026, 10:39 AM UTC
Resolved
Mar 19, 2026, 07:54 AM UTC
Duration
21h 15m
Detected by Pingoru
Mar 18, 2026, 10:39 AM UTC

Affected components

DRaaS powered by Veeam (OCC)

Update timeline

  1. investigating Mar 18, 2026, 10:39 AM UTC

    Denver OCC jobs are currently failing with the error: “The remote certificate is invalid according to the validation procedure.” The issue appears to be related to a recent update of the certificate. Our team is actively investigating the problem and working on a resolution. Impact: Jobs may not complete successfully until the issue is resolved. Next Update: We will provide an update as soon as more information is available.

  2. monitoring Mar 18, 2026, 11:34 AM UTC

    A workaround has been applied, and Denver OCC jobs have resumed normal functionality. Our team is actively monitoring to ensure stability.

  3. resolved Mar 19, 2026, 07:54 AM UTC

    This incident has been resolved.

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