Otava incident
Indianapolis (IN1) OTAVA® Backup for Microsoft 365 (VBO) - Partial Outage
Resolved after 2 days 23 hours, affecting Backup for Microsoft 365, on April 7, 2026.
The incident has been resolved. You may need to upgrade your Veeam Explorers to the latest version, if you have not. Please open an OTAVA ticket if you need any assistance.
Affected components
Update timeline
- investigating Apr 07, 2026, 03:15 PM UTC
Type: Service Outage Service Impacting: Yes – Microsoft 365 backups and restores may be unavailable at this time. Description: OTAVA® engineers are currently investigating an unexpected outage impacting Indianapolis (IN1) OTAVA Backup for Microsoft 365 (VBO). Backups and restores may be unavailable at this time. If you have any questions or concerns regarding this incident, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
- monitoring Apr 09, 2026, 06:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 10, 2026, 02:29 PM UTC
The incident has been resolved. You may need to upgrade your Veeam Explorers to the latest version, if you have not. Please open an OTAVA ticket if you need any assistance.
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