Ongoing Warehouse incident

Ongoing WMS - degraded performance

Resolved after 4 hours 12 minutes, affecting WMS Application, on November 25, 2024.

resolved Nov 25, 2024, 04:25 PM UTC

After continued monitoring this incident is resolved and a long-term fix has been implemented.

Started
Nov 25, 2024, 12:12 PM UTC
Resolved
Nov 25, 2024, 04:25 PM UTC
Duration
4h 12m
Detected by Pingoru
Nov 25, 2024, 12:12 PM UTC

Affected components

WMS Application

Update timeline

  1. investigating Nov 25, 2024, 12:12 PM UTC

    We are currently experiencing performance issues, Ongoing WMS can be slow to respond and there are issues generating reports for printing. We are investigating the issue.

  2. investigating Nov 25, 2024, 12:14 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 25, 2024, 12:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 25, 2024, 04:25 PM UTC

    After continued monitoring this incident is resolved and a long-term fix has been implemented.

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