Ongoing Warehouse incident

Auxiliary systems outage (not production WMS applications)

Resolved after 1 hour 12 minutes, affecting WMS Application and Documentation center and 1 more, on September 17, 2026.

identified Sep 17, 2026, 09:38 AM UTC

Traffic has been moved and documentation websites should be accessible again.

Started
Sep 17, 2026, 09:30 AM UTC
Resolved
Sep 17, 2026, 10:42 AM UTC
Duration
1h 12m
Detected by Pingoru
Sep 17, 2026, 09:30 AM UTC

Affected components

WMS ApplicationDocumentation centerDeveloper documentation

Update timeline

  1. investigating Sep 17, 2026, 09:30 AM UTC

    Demo WMS systems and documentation websites are currently down. We are currently investigating it. https://docs.ongoingwarehouse.com/ https://developer.ongoingwarehouse.com/

  2. investigating Sep 17, 2026, 09:36 AM UTC

    A service provider has reported an issue on their side, we are moving traffic to a redundant server site to ensure availability. FTP-based integrations (rarely used) in production WMS applications will experience issues until this is resolved.

  3. identified Sep 17, 2026, 09:38 AM UTC

    Traffic has been moved and documentation websites should be accessible again.

  4. resolved Sep 17, 2026, 10:42 AM UTC

    This incident has been resolved.

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