Ongoing Warehouse incident

Firewall maintenance in server site

Resolved after 6 hours 8 minutes, affecting WMS Application and API, on October 22, 2026.

identified Oct 22, 2026, 03:51 PM UTC

One of our server sites must perform an urgent security update to their firewall service during the course of today. Due to the urgent nature of this update, the maintenance will begin as soon as the security patch becomes available from the vendor. As the exact release time has not yet been confirmed, we are currently unable to provide a specific time for the maintenance. A brief network interruption may occur during the update.

Started
Oct 22, 2026, 03:51 PM UTC
Resolved
Oct 22, 2026, 10:00 PM UTC
Duration
6h 8m
Detected by Pingoru
Oct 22, 2026, 03:51 PM UTC

Affected components

WMS ApplicationAPI

Update timeline

  1. identified Oct 22, 2026, 03:51 PM UTC

    One of our server sites must perform an urgent security update to their firewall service during the course of today. Due to the urgent nature of this update, the maintenance will begin as soon as the security patch becomes available from the vendor. As the exact release time has not yet been confirmed, we are currently unable to provide a specific time for the maintenance. A brief network interruption may occur during the update.

  2. resolved Oct 23, 2026, 10:41 PM UTC

    This incident has been resolved.

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