Officient incident
Exact Online - Unable to complete CDD company screening (NL)
Resolved after 53 minutes, affecting Exact Online and Exact Online Premium, on October 7, 2026.
The issue has been resolved. You are now able to complete the CDD company screening again. Our apologies for the inconvenience.
Affected components
Update timeline
- investigating Oct 07, 2026, 08:22 AM UTC
You may encounter a "Service Unavailable" error when verifying your identity during the CDD company screening. As a result, you are unable to complete the company screening. We are investigating the issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- resolved Oct 07, 2026, 09:16 AM UTC
The issue has been resolved. You are now able to complete the CDD company screening again. Our apologies for the inconvenience.
Your product runs on more than Officient
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services