Officient incident

Exact Online Fiscaal & Jaarrekening - Multiple issues in App and App3 environment (NL)

Minor Resolved View vendor source →

Officient experienced a minor incident on October 20, 2026 affecting Exact Online Fiscaal, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2026, 07:14 AM UTC
Resolved
Oct 20, 2026, 09:13 AM UTC
Duration
1h 58m
Detected by Pingoru
Oct 20, 2026, 07:14 AM UTC

Affected components

Exact Online Fiscaal

Update timeline

  1. investigating Oct 20, 2026, 07:14 AM UTC

    You may encounter several issues in Exact Online Fiscaal if your tenant is on the app3 environment, including but not limited to opening or creating a return and making changes in a return. You can recognize whether you are on the App3 environment by the URL https://app3.fiscaalgemak.nl when you are logged in. We are investigating the issues and will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. identified Oct 20, 2026, 08:02 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 20, 2026, 09:13 AM UTC

    This issue has been resolved. Our apologies for the inconvenience.