Officient incident

Exact Gripp - Not able to create backups (NL)

Minor Resolved View vendor source →

Officient experienced a minor incident on October 16, 2026 affecting Exact Gripp, lasting 3d 17h. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2026, 02:21 PM UTC
Resolved
Oct 20, 2026, 07:25 AM UTC
Duration
3d 17h
Detected by Pingoru
Oct 16, 2026, 02:21 PM UTC

Affected components

Exact Gripp

Update timeline

  1. investigating Oct 16, 2026, 02:21 PM UTC

    The backup functionalities are currently limited in Exact Gripp. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. monitoring Oct 20, 2026, 06:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 20, 2026, 07:25 AM UTC

    The issue has been resolved. Backup functionality is available again in Exact Gripp. Our apologies for the inconvenience.