Officient incident

Exact Online - Error 'Bad request - Request Too Long' in various pages (NL)

Resolved after 2 days 21 hours, affecting Exact Online, on October 19, 2026.

identified Oct 21, 2026, 03:06 PM UTC

The cause of the issue has been identified. A temporary fix has been implemented as we are working on a permanent solution.

Started
Oct 19, 2026, 10:07 AM UTC
Resolved
Oct 22, 2026, 07:32 AM UTC
Duration
2d 21h
Detected by Pingoru
Oct 19, 2026, 10:07 AM UTC

Affected components

Exact Online

Update timeline

  1. investigating Oct 19, 2026, 10:07 AM UTC

    You may get the error 'Bad request - Request Too Long' when navigating to various pages in your company. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. identified Oct 21, 2026, 03:06 PM UTC

    The cause of the issue has been identified. A temporary fix has been implemented as we are working on a permanent solution.

  3. resolved Oct 22, 2026, 07:32 AM UTC

    The issue has been resolved. Our apologies for the inconvenience.

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